BeEnchen products are made with love and intention. You are a part of the BeEnchen Army, that spreads love, joy and transformation when you use and share our products.
Can I track my order?
Right after you fulfil your order, you will receive an email with your order details. Within 1 to 3 business days we will sent you a tracking link, where you can check the delivery status.
What payment methods are accepted?
We use Stripe to process our payments. This means that we accept Visa, MasterCard and American Express. Besides that you can pay with PayPal and Apple Pay.
Is buying online safe?
Your privacy is key. See the https:// in the address bar? That indicates that our whole website is protected by the modern SSL secure communication protocol, which ensures that the communication beween you and our servers is completely encrypted.
Do you offer a warranty?
We stand by our products. If anything breaks during regular use within 2 years, we will replace it. Simple.
How long will it take to get my order?
Once you place an order on our website, the order will be processed and shipped within 2 business days. The shipping time depends on your country, but usually it will take 1 to 3 weeks to arrive.
What is your refund policy?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. You can return your product within 30 days. No questions asked. Just write us an email to firstname.lastname@example.org